How UniParts Supports Collision Repair Centres Across Canada

Access to the right OEM parts can play an important role in keeping collision repairs moving efficiently. UniParts O.E.M. Canada works with collision repair centres and participating OEM dealerships to help simplify communication, parts sourcing and ongoing support.

Through an established network of OEM dealer partners, UniParts helps connect collision repair businesses with resources designed to support their day-to-day parts requirements.

Access to an Established OEM Dealer Network

UniParts works with participating dealerships across Canada to help collision repair centres access genuine OEM parts through a trusted dealer network.

Rather than replacing the relationship between a repair centre and its dealership, UniParts helps strengthen communication and support between both sides.

Collision repair centres can benefit from access to dealerships familiar with OEM programs, industry requirements and the needs of professional repair facilities.

Dedicated Territory Support

UniParts territory managers work directly with collision repair centres and dealerships within their assigned regions.

This support may include:

  • Assisting with communication between repair centres and dealerships
  • Supporting OEM parts programs and initiatives
  • Helping address service or ordering concerns
  • Connecting shops with participating dealer partners
  • Providing information about available UniParts services

Having a dedicated point of contact gives collision repair centres an additional resource when questions or challenges arise.

Back-Order Parts Search Assistance

Back-ordered parts can create delays for repair facilities and their customers.

UniParts offers a back-order parts search service to help collision repair centres locate difficult-to-find OEM parts through its dealer network.

Repair facilities can submit the required part and vehicle information to the UniParts team. The request can then be shared with participating dealerships to determine whether the part may be available elsewhere within the network.

This service is designed to provide collision repair centres with an additional option when a required OEM part is unavailable through their regular ordering channel.

Support for OEM Parts Programs

UniParts also supports communication and participation in OEM parts programs.

By working with dealerships, repair facilities and industry partners, UniParts helps share program information and support stronger relationships across the collision repair industry.

The goal is to make it easier for collision repair centres to understand available programs and connect with the appropriate dealer resources.

A Relationship-Focused Approach

UniParts is more than a parts directory or online catalogue.

The company focuses on building relationships between collision repair centres and OEM dealerships. Its team works within the industry to understand customer needs, resolve concerns and create stronger connections between repair facilities and dealer partners.

Learn More About UniParts

Collision repair centres interested in learning more about the UniParts dealer network, back-order parts searches or available support services can contact the UniParts team.

Contact UniParts to speak with a representative and learn how the company can support your collision repair business.